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EUROPEAN COMMISSION

Digital Tranformation - website

ALL PROJECTS

PROBLEM

The European Commission’s digital presence serves over 233 million users annually, across 24 languages, dozens of departments, and a sea of fragmented content. But the experience? Complex. Overwhelming. Difficult to navigate.
What should be public service felt more like public struggle.

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SOLUTION

Brought in as Senior UX Advisor to help transform complexity into clarity at a continental scale. Delivered strategic design direction to align policy, content, and tech with real-world user needs. Led initiatives in navigation restructuring, content architecture, and system-level UX improvements ensuring that the EC’s digital platform became intuitive, human, and inclusive.

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