European Commission, Brussels

User Experience Expert / Strategist
Nov 2015 - June 2017

I worked as an Expert for the European Commission on User experience and digital transformation matters at the Digital Transformation department of the European Commission's official website / global redesign. A tremendous data content site with a yearly traffic report of over 233 000 000 users.

 

Key Responsibilities

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• Apply user-centred Design and Design Thinking techniques (workshops, interviews, user testing)

• Define user journeys; user flows of the project

• Information architecture definition (As is and TP be) 

• Lo-fi and high fidelity wireframes

• Presentation of the concept to the stakeholders 

• Collaboration with the IT department 

• Collaboration with the research team 

• Collaboration with the directors of the DG

• Apply scientific approach and methodologies to user research 

• Document scientific evidence correlating to the decision-making and present them to the stakeholders and decision-makers.

• Creation of the design guidelines for the designers, developers and content editors.

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More at: www.ec.europa.eu